Denied boarding due to overcrowding, Sparpreis ticket. What are my rights?Identification on German trainsDo I...

Find the positive root of a 4-th degree polynomial equation

What do the Banks children have against barley water?

Is it wise to hold on to stock that has plummeted and then stabilized?

Extreme, but not acceptable situation and I can't start the work tomorrow morning

A poker game description that does not feel gimmicky

Are cabin dividers used to "hide" the flex of the airplane?

Is domain driven design an anti-SQL pattern?

Information to fellow intern about hiring?

Creating a loop after a break using Markov Chain in Tikz

What happens when a metallic dragon and a chromatic dragon mate?

Is there a name of the flying bionic bird?

extract characters between two commas?

I’m planning on buying a laser printer but concerned about the life cycle of toner in the machine

Domain expired, GoDaddy holds it and is asking more money

Is a vector space a subspace of itself?

What causes the sudden spool-up sound from an F-16 when enabling afterburner?

aging parents with no investments

Why is my log file so massive? 22gb. I am running log backups

Are white and non-white police officers equally likely to kill black suspects?

Shall I use personal or official e-mail account when registering to external websites for work purpose?

Why airport relocation isn't done gradually?

Map list to bin numbers

Where to refill my bottle in India?

If a centaur druid Wild Shapes into a Giant Elk, do their Charge features stack?



Denied boarding due to overcrowding, Sparpreis ticket. What are my rights?


Identification on German trainsDo I need to have a paper copy on an online ticket between Amsterdam and Hanover?Denied boarding due to full train and delay compensation claimHow to change a Deutsche Bahn flex ticket with mandatory reservationIn Germany, can you take a non-stop train if you have tickets for individual stations on a train that stops?How much transfer time do I need at Karlsruhe Hauptbahnhof?What if my train is delayed causing my ticket to expire?What kinds of compensation can I get from Deutsche Bahn for canceled and late trains?Is RailTeam's HOTNAT guarantee generally honoured in practice?How do I parse the syntax of the route instruction on a German railway ticket?






.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty{ margin-bottom:0;
}







24















A German Sparpreis-ticket is (for long-distance trains) only valid on the trains indicated on the ticket, but a seat reservation is optional. In case of overcrowding, a Sparpreis ticket holder can be denied boarding to the indicated train. What rights to alternate transportation or restitution does the traveller have in this case?



Based on common sense and consumer protection, I would expect that if Deutsche Bahn cannot deliver what the traveller paid for, then either the ticket should be valid on a later train or should be reimbursed. Therefore, I find the accepted answer on community.bahn.de (which states the opposite) hard to believe.



What are my rights if I am (to no fault of my own) denied boarding to the train indicated on my ticket?










share|improve this question

























  • Were you denied onboarding, or you were simply unable to physically get into the train?

    – Rg7x gW6a cQ3g
    20 hours ago











  • @Rg7xgW6acQ3g So far, in Germany, neither, I am asking this question in case it happens in the future. (I did get denied boarding once in the UK and was tolerated on a later train)

    – gerrit
    20 hours ago






  • 2





    As far I know, it is veryvery seldom to have such case: "Sparticket" are issued for train which should never be crowed: if there is a lot of demand, it is better to sell ticket for the normal price

    – Giacomo Catenazzi
    20 hours ago






  • 3





    @GiacomoCatenazzi I'm not convinced that's the case. Look far enough in advance and I can see super sparpreis tickets available for Hamburg-Berlin in the middle of the morning rush. That's not a train that "should never be crowded". Some (i.e. the less popular ones) save you more than others, but looking 2-3 months ahead there seem to be sparpreis tickets available for every single train.

    – Chris H
    19 hours ago













  • @ChrisH: Ah ok, nice to know. I never planed train travel in Germany for so "far" in future.

    – Giacomo Catenazzi
    17 hours ago


















24















A German Sparpreis-ticket is (for long-distance trains) only valid on the trains indicated on the ticket, but a seat reservation is optional. In case of overcrowding, a Sparpreis ticket holder can be denied boarding to the indicated train. What rights to alternate transportation or restitution does the traveller have in this case?



Based on common sense and consumer protection, I would expect that if Deutsche Bahn cannot deliver what the traveller paid for, then either the ticket should be valid on a later train or should be reimbursed. Therefore, I find the accepted answer on community.bahn.de (which states the opposite) hard to believe.



What are my rights if I am (to no fault of my own) denied boarding to the train indicated on my ticket?










share|improve this question

























  • Were you denied onboarding, or you were simply unable to physically get into the train?

    – Rg7x gW6a cQ3g
    20 hours ago











  • @Rg7xgW6acQ3g So far, in Germany, neither, I am asking this question in case it happens in the future. (I did get denied boarding once in the UK and was tolerated on a later train)

    – gerrit
    20 hours ago






  • 2





    As far I know, it is veryvery seldom to have such case: "Sparticket" are issued for train which should never be crowed: if there is a lot of demand, it is better to sell ticket for the normal price

    – Giacomo Catenazzi
    20 hours ago






  • 3





    @GiacomoCatenazzi I'm not convinced that's the case. Look far enough in advance and I can see super sparpreis tickets available for Hamburg-Berlin in the middle of the morning rush. That's not a train that "should never be crowded". Some (i.e. the less popular ones) save you more than others, but looking 2-3 months ahead there seem to be sparpreis tickets available for every single train.

    – Chris H
    19 hours ago













  • @ChrisH: Ah ok, nice to know. I never planed train travel in Germany for so "far" in future.

    – Giacomo Catenazzi
    17 hours ago














24












24








24








A German Sparpreis-ticket is (for long-distance trains) only valid on the trains indicated on the ticket, but a seat reservation is optional. In case of overcrowding, a Sparpreis ticket holder can be denied boarding to the indicated train. What rights to alternate transportation or restitution does the traveller have in this case?



Based on common sense and consumer protection, I would expect that if Deutsche Bahn cannot deliver what the traveller paid for, then either the ticket should be valid on a later train or should be reimbursed. Therefore, I find the accepted answer on community.bahn.de (which states the opposite) hard to believe.



What are my rights if I am (to no fault of my own) denied boarding to the train indicated on my ticket?










share|improve this question
















A German Sparpreis-ticket is (for long-distance trains) only valid on the trains indicated on the ticket, but a seat reservation is optional. In case of overcrowding, a Sparpreis ticket holder can be denied boarding to the indicated train. What rights to alternate transportation or restitution does the traveller have in this case?



Based on common sense and consumer protection, I would expect that if Deutsche Bahn cannot deliver what the traveller paid for, then either the ticket should be valid on a later train or should be reimbursed. Therefore, I find the accepted answer on community.bahn.de (which states the opposite) hard to believe.



What are my rights if I am (to no fault of my own) denied boarding to the train indicated on my ticket?







trains germany deutsche-bahn






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 20 hours ago







gerrit

















asked 20 hours ago









gerritgerrit

28.1k993219




28.1k993219













  • Were you denied onboarding, or you were simply unable to physically get into the train?

    – Rg7x gW6a cQ3g
    20 hours ago











  • @Rg7xgW6acQ3g So far, in Germany, neither, I am asking this question in case it happens in the future. (I did get denied boarding once in the UK and was tolerated on a later train)

    – gerrit
    20 hours ago






  • 2





    As far I know, it is veryvery seldom to have such case: "Sparticket" are issued for train which should never be crowed: if there is a lot of demand, it is better to sell ticket for the normal price

    – Giacomo Catenazzi
    20 hours ago






  • 3





    @GiacomoCatenazzi I'm not convinced that's the case. Look far enough in advance and I can see super sparpreis tickets available for Hamburg-Berlin in the middle of the morning rush. That's not a train that "should never be crowded". Some (i.e. the less popular ones) save you more than others, but looking 2-3 months ahead there seem to be sparpreis tickets available for every single train.

    – Chris H
    19 hours ago













  • @ChrisH: Ah ok, nice to know. I never planed train travel in Germany for so "far" in future.

    – Giacomo Catenazzi
    17 hours ago



















  • Were you denied onboarding, or you were simply unable to physically get into the train?

    – Rg7x gW6a cQ3g
    20 hours ago











  • @Rg7xgW6acQ3g So far, in Germany, neither, I am asking this question in case it happens in the future. (I did get denied boarding once in the UK and was tolerated on a later train)

    – gerrit
    20 hours ago






  • 2





    As far I know, it is veryvery seldom to have such case: "Sparticket" are issued for train which should never be crowed: if there is a lot of demand, it is better to sell ticket for the normal price

    – Giacomo Catenazzi
    20 hours ago






  • 3





    @GiacomoCatenazzi I'm not convinced that's the case. Look far enough in advance and I can see super sparpreis tickets available for Hamburg-Berlin in the middle of the morning rush. That's not a train that "should never be crowded". Some (i.e. the less popular ones) save you more than others, but looking 2-3 months ahead there seem to be sparpreis tickets available for every single train.

    – Chris H
    19 hours ago













  • @ChrisH: Ah ok, nice to know. I never planed train travel in Germany for so "far" in future.

    – Giacomo Catenazzi
    17 hours ago

















Were you denied onboarding, or you were simply unable to physically get into the train?

– Rg7x gW6a cQ3g
20 hours ago





Were you denied onboarding, or you were simply unable to physically get into the train?

– Rg7x gW6a cQ3g
20 hours ago













@Rg7xgW6acQ3g So far, in Germany, neither, I am asking this question in case it happens in the future. (I did get denied boarding once in the UK and was tolerated on a later train)

– gerrit
20 hours ago





@Rg7xgW6acQ3g So far, in Germany, neither, I am asking this question in case it happens in the future. (I did get denied boarding once in the UK and was tolerated on a later train)

– gerrit
20 hours ago




2




2





As far I know, it is veryvery seldom to have such case: "Sparticket" are issued for train which should never be crowed: if there is a lot of demand, it is better to sell ticket for the normal price

– Giacomo Catenazzi
20 hours ago





As far I know, it is veryvery seldom to have such case: "Sparticket" are issued for train which should never be crowed: if there is a lot of demand, it is better to sell ticket for the normal price

– Giacomo Catenazzi
20 hours ago




3




3





@GiacomoCatenazzi I'm not convinced that's the case. Look far enough in advance and I can see super sparpreis tickets available for Hamburg-Berlin in the middle of the morning rush. That's not a train that "should never be crowded". Some (i.e. the less popular ones) save you more than others, but looking 2-3 months ahead there seem to be sparpreis tickets available for every single train.

– Chris H
19 hours ago







@GiacomoCatenazzi I'm not convinced that's the case. Look far enough in advance and I can see super sparpreis tickets available for Hamburg-Berlin in the middle of the morning rush. That's not a train that "should never be crowded". Some (i.e. the less popular ones) save you more than others, but looking 2-3 months ahead there seem to be sparpreis tickets available for every single train.

– Chris H
19 hours ago















@ChrisH: Ah ok, nice to know. I never planed train travel in Germany for so "far" in future.

– Giacomo Catenazzi
17 hours ago





@ChrisH: Ah ok, nice to know. I never planed train travel in Germany for so "far" in future.

– Giacomo Catenazzi
17 hours ago










2 Answers
2






active

oldest

votes


















26














The chances of you being "denied boarding" are very low. There is no pre boarding check, nobody is standing at the door counting passengers. So there is nobody to deny you boarding.



What is possible is that the train is physically so full that the train cannot leave, and when it does happen it usually escalates to the point where a train will be significantly delayed. And as soon as the delay is significant enough that you can expect to be more than 20 minutes the "zugbindung" (train binding) is cancelled.



I have been on a train that was so full it wouldn't leave, and the conductor started asking people that were standing to leave the train. We ended up with a delay of one hour, and I wished DB would introduce compulsory reservation for its long distance trains.



I always reserve seats. However to someone without a reservation I would suggest you make the removal of the "zugbindung" a condition of volunteering to leave. All the conductor needs to do is write it on the back of the ticket.



Regarding the answers on the Bahn Community forum:
https://community.bahn.de/questions/1528379-aussergewohnlich-hohes-reisendenaufkommen-mitfahrt-garantiert



In this case the person who is asking the question has not been refused access. He or she however fears they will have to leave the train and asks if they can assume that the "zugbindung" has in such cases already been lifted a priori, or if they can change the ticket.
The DB answer is that this is not the case, and that they still will have to present themselves to the train they booked.



There are related questions on the forum, and one is here:
https://community.bahn.de/questions/1487525-zug-ausgebucht-trotz-sparpreis-andere-verbindung-wahlen
There the answer (also accepted by DB) is that if you cannot use the train you wanted to take that of course you can take another.



DB has no choice here. If they sell you a ticket they have to transport you. If they can't transport you with the train you ought to take they have to offer you a different one. And you may even be able to claim compensation for the delay...






share|improve this answer





















  • 4





    "to someone without a reservation I would suggest you make the removal of the "zugbindung" a condition of volunteering to leave". Can you explain what a zugbindung is? Is that what binds the ticket to a specific train, and by having the conductor write something on the back of the ticket, it allows the passenger to use the ticket on a later train?

    – RToyo
    17 hours ago






  • 3





    yes, those "sparpreis tickets" got written which train(s) they are booked upon. Conductor can note on the ticket that the train was overfilled so they conductor of following train knows that something was up. (iirc it works similar incase of the "long delay" case

    – masterX244
    16 hours ago








  • 1





    @masterX244 for the long delay, it just happens automatically. You don't need to get it written down, especially since you now often have digital tickets. The conductor will scan your ticket, see it belongs to a different train, and it will show the status of that train right with it, so they know it's late and you are fine on their train.

    – simbabque
    15 hours ago



















1














In general, this is driven by the practicalities of rail travel.



First let's exclude cases where the passenger has missed the train.



When the carrier imposes a restriction that the transport will only work on a certain run (like nearly all airline tickets), and the carrier refuses to provide transport on that run... then the carrier is obliged to provide reasonable alternative transporation.



Airlines are obviously good at this, because they are also formal. They formally reticket you (because load management is critical, no standees in air). And you need a document so you can exit and re-enter security.



With railway, well, they are also pretty good at this, but they tend to do it much more informally.



At minimum, they may simply tell you to use that ticket on the next available train. What happens then? Most likely the conductor has already dealt with 10 other parties with the exact same story, so that proves it's true. Or if you're the first, it's possible you are lying and were late due to your own fault, but the conductor knows company policy is to let you ride the next train with available (about-to-be-wasted) space, and here you are. It's a distinction without a difference, and certainly not worth making a huge scene.



Also, this is not his first rodeo: he knows the 1:00 train often overbooks so your story is plausible to him. He may even be aware of an equipment problem (car removed from the train; car present but with inoperative A/C) that caused the overbook.





* For Amtrak/Via long-haul, this tends to be a huge production because of the need to book hotel if taking next train, or airline tickets if your travel is time-sensitive or if your multi-day train can be overtaken. Fortunately this mainly happens at hubs: NYP, WAS, CHI, LAX, Toronto which have enough staff to handle a mob.






share|improve this answer
























    Your Answer








    StackExchange.ready(function() {
    var channelOptions = {
    tags: "".split(" "),
    id: "273"
    };
    initTagRenderer("".split(" "), "".split(" "), channelOptions);

    StackExchange.using("externalEditor", function() {
    // Have to fire editor after snippets, if snippets enabled
    if (StackExchange.settings.snippets.snippetsEnabled) {
    StackExchange.using("snippets", function() {
    createEditor();
    });
    }
    else {
    createEditor();
    }
    });

    function createEditor() {
    StackExchange.prepareEditor({
    heartbeatType: 'answer',
    autoActivateHeartbeat: false,
    convertImagesToLinks: false,
    noModals: true,
    showLowRepImageUploadWarning: true,
    reputationToPostImages: null,
    bindNavPrevention: true,
    postfix: "",
    imageUploader: {
    brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
    contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
    allowUrls: true
    },
    noCode: true, onDemand: true,
    discardSelector: ".discard-answer"
    ,immediatelyShowMarkdownHelp:true
    });


    }
    });














    draft saved

    draft discarded


















    StackExchange.ready(
    function () {
    StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2ftravel.stackexchange.com%2fquestions%2f135296%2fdenied-boarding-due-to-overcrowding-sparpreis-ticket-what-are-my-rights%23new-answer', 'question_page');
    }
    );

    Post as a guest















    Required, but never shown

























    2 Answers
    2






    active

    oldest

    votes








    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    26














    The chances of you being "denied boarding" are very low. There is no pre boarding check, nobody is standing at the door counting passengers. So there is nobody to deny you boarding.



    What is possible is that the train is physically so full that the train cannot leave, and when it does happen it usually escalates to the point where a train will be significantly delayed. And as soon as the delay is significant enough that you can expect to be more than 20 minutes the "zugbindung" (train binding) is cancelled.



    I have been on a train that was so full it wouldn't leave, and the conductor started asking people that were standing to leave the train. We ended up with a delay of one hour, and I wished DB would introduce compulsory reservation for its long distance trains.



    I always reserve seats. However to someone without a reservation I would suggest you make the removal of the "zugbindung" a condition of volunteering to leave. All the conductor needs to do is write it on the back of the ticket.



    Regarding the answers on the Bahn Community forum:
    https://community.bahn.de/questions/1528379-aussergewohnlich-hohes-reisendenaufkommen-mitfahrt-garantiert



    In this case the person who is asking the question has not been refused access. He or she however fears they will have to leave the train and asks if they can assume that the "zugbindung" has in such cases already been lifted a priori, or if they can change the ticket.
    The DB answer is that this is not the case, and that they still will have to present themselves to the train they booked.



    There are related questions on the forum, and one is here:
    https://community.bahn.de/questions/1487525-zug-ausgebucht-trotz-sparpreis-andere-verbindung-wahlen
    There the answer (also accepted by DB) is that if you cannot use the train you wanted to take that of course you can take another.



    DB has no choice here. If they sell you a ticket they have to transport you. If they can't transport you with the train you ought to take they have to offer you a different one. And you may even be able to claim compensation for the delay...






    share|improve this answer





















    • 4





      "to someone without a reservation I would suggest you make the removal of the "zugbindung" a condition of volunteering to leave". Can you explain what a zugbindung is? Is that what binds the ticket to a specific train, and by having the conductor write something on the back of the ticket, it allows the passenger to use the ticket on a later train?

      – RToyo
      17 hours ago






    • 3





      yes, those "sparpreis tickets" got written which train(s) they are booked upon. Conductor can note on the ticket that the train was overfilled so they conductor of following train knows that something was up. (iirc it works similar incase of the "long delay" case

      – masterX244
      16 hours ago








    • 1





      @masterX244 for the long delay, it just happens automatically. You don't need to get it written down, especially since you now often have digital tickets. The conductor will scan your ticket, see it belongs to a different train, and it will show the status of that train right with it, so they know it's late and you are fine on their train.

      – simbabque
      15 hours ago
















    26














    The chances of you being "denied boarding" are very low. There is no pre boarding check, nobody is standing at the door counting passengers. So there is nobody to deny you boarding.



    What is possible is that the train is physically so full that the train cannot leave, and when it does happen it usually escalates to the point where a train will be significantly delayed. And as soon as the delay is significant enough that you can expect to be more than 20 minutes the "zugbindung" (train binding) is cancelled.



    I have been on a train that was so full it wouldn't leave, and the conductor started asking people that were standing to leave the train. We ended up with a delay of one hour, and I wished DB would introduce compulsory reservation for its long distance trains.



    I always reserve seats. However to someone without a reservation I would suggest you make the removal of the "zugbindung" a condition of volunteering to leave. All the conductor needs to do is write it on the back of the ticket.



    Regarding the answers on the Bahn Community forum:
    https://community.bahn.de/questions/1528379-aussergewohnlich-hohes-reisendenaufkommen-mitfahrt-garantiert



    In this case the person who is asking the question has not been refused access. He or she however fears they will have to leave the train and asks if they can assume that the "zugbindung" has in such cases already been lifted a priori, or if they can change the ticket.
    The DB answer is that this is not the case, and that they still will have to present themselves to the train they booked.



    There are related questions on the forum, and one is here:
    https://community.bahn.de/questions/1487525-zug-ausgebucht-trotz-sparpreis-andere-verbindung-wahlen
    There the answer (also accepted by DB) is that if you cannot use the train you wanted to take that of course you can take another.



    DB has no choice here. If they sell you a ticket they have to transport you. If they can't transport you with the train you ought to take they have to offer you a different one. And you may even be able to claim compensation for the delay...






    share|improve this answer





















    • 4





      "to someone without a reservation I would suggest you make the removal of the "zugbindung" a condition of volunteering to leave". Can you explain what a zugbindung is? Is that what binds the ticket to a specific train, and by having the conductor write something on the back of the ticket, it allows the passenger to use the ticket on a later train?

      – RToyo
      17 hours ago






    • 3





      yes, those "sparpreis tickets" got written which train(s) they are booked upon. Conductor can note on the ticket that the train was overfilled so they conductor of following train knows that something was up. (iirc it works similar incase of the "long delay" case

      – masterX244
      16 hours ago








    • 1





      @masterX244 for the long delay, it just happens automatically. You don't need to get it written down, especially since you now often have digital tickets. The conductor will scan your ticket, see it belongs to a different train, and it will show the status of that train right with it, so they know it's late and you are fine on their train.

      – simbabque
      15 hours ago














    26












    26








    26







    The chances of you being "denied boarding" are very low. There is no pre boarding check, nobody is standing at the door counting passengers. So there is nobody to deny you boarding.



    What is possible is that the train is physically so full that the train cannot leave, and when it does happen it usually escalates to the point where a train will be significantly delayed. And as soon as the delay is significant enough that you can expect to be more than 20 minutes the "zugbindung" (train binding) is cancelled.



    I have been on a train that was so full it wouldn't leave, and the conductor started asking people that were standing to leave the train. We ended up with a delay of one hour, and I wished DB would introduce compulsory reservation for its long distance trains.



    I always reserve seats. However to someone without a reservation I would suggest you make the removal of the "zugbindung" a condition of volunteering to leave. All the conductor needs to do is write it on the back of the ticket.



    Regarding the answers on the Bahn Community forum:
    https://community.bahn.de/questions/1528379-aussergewohnlich-hohes-reisendenaufkommen-mitfahrt-garantiert



    In this case the person who is asking the question has not been refused access. He or she however fears they will have to leave the train and asks if they can assume that the "zugbindung" has in such cases already been lifted a priori, or if they can change the ticket.
    The DB answer is that this is not the case, and that they still will have to present themselves to the train they booked.



    There are related questions on the forum, and one is here:
    https://community.bahn.de/questions/1487525-zug-ausgebucht-trotz-sparpreis-andere-verbindung-wahlen
    There the answer (also accepted by DB) is that if you cannot use the train you wanted to take that of course you can take another.



    DB has no choice here. If they sell you a ticket they have to transport you. If they can't transport you with the train you ought to take they have to offer you a different one. And you may even be able to claim compensation for the delay...






    share|improve this answer















    The chances of you being "denied boarding" are very low. There is no pre boarding check, nobody is standing at the door counting passengers. So there is nobody to deny you boarding.



    What is possible is that the train is physically so full that the train cannot leave, and when it does happen it usually escalates to the point where a train will be significantly delayed. And as soon as the delay is significant enough that you can expect to be more than 20 minutes the "zugbindung" (train binding) is cancelled.



    I have been on a train that was so full it wouldn't leave, and the conductor started asking people that were standing to leave the train. We ended up with a delay of one hour, and I wished DB would introduce compulsory reservation for its long distance trains.



    I always reserve seats. However to someone without a reservation I would suggest you make the removal of the "zugbindung" a condition of volunteering to leave. All the conductor needs to do is write it on the back of the ticket.



    Regarding the answers on the Bahn Community forum:
    https://community.bahn.de/questions/1528379-aussergewohnlich-hohes-reisendenaufkommen-mitfahrt-garantiert



    In this case the person who is asking the question has not been refused access. He or she however fears they will have to leave the train and asks if they can assume that the "zugbindung" has in such cases already been lifted a priori, or if they can change the ticket.
    The DB answer is that this is not the case, and that they still will have to present themselves to the train they booked.



    There are related questions on the forum, and one is here:
    https://community.bahn.de/questions/1487525-zug-ausgebucht-trotz-sparpreis-andere-verbindung-wahlen
    There the answer (also accepted by DB) is that if you cannot use the train you wanted to take that of course you can take another.



    DB has no choice here. If they sell you a ticket they have to transport you. If they can't transport you with the train you ought to take they have to offer you a different one. And you may even be able to claim compensation for the delay...







    share|improve this answer














    share|improve this answer



    share|improve this answer








    edited 19 hours ago

























    answered 20 hours ago









    Krist van BesienKrist van Besien

    1,883910




    1,883910








    • 4





      "to someone without a reservation I would suggest you make the removal of the "zugbindung" a condition of volunteering to leave". Can you explain what a zugbindung is? Is that what binds the ticket to a specific train, and by having the conductor write something on the back of the ticket, it allows the passenger to use the ticket on a later train?

      – RToyo
      17 hours ago






    • 3





      yes, those "sparpreis tickets" got written which train(s) they are booked upon. Conductor can note on the ticket that the train was overfilled so they conductor of following train knows that something was up. (iirc it works similar incase of the "long delay" case

      – masterX244
      16 hours ago








    • 1





      @masterX244 for the long delay, it just happens automatically. You don't need to get it written down, especially since you now often have digital tickets. The conductor will scan your ticket, see it belongs to a different train, and it will show the status of that train right with it, so they know it's late and you are fine on their train.

      – simbabque
      15 hours ago














    • 4





      "to someone without a reservation I would suggest you make the removal of the "zugbindung" a condition of volunteering to leave". Can you explain what a zugbindung is? Is that what binds the ticket to a specific train, and by having the conductor write something on the back of the ticket, it allows the passenger to use the ticket on a later train?

      – RToyo
      17 hours ago






    • 3





      yes, those "sparpreis tickets" got written which train(s) they are booked upon. Conductor can note on the ticket that the train was overfilled so they conductor of following train knows that something was up. (iirc it works similar incase of the "long delay" case

      – masterX244
      16 hours ago








    • 1





      @masterX244 for the long delay, it just happens automatically. You don't need to get it written down, especially since you now often have digital tickets. The conductor will scan your ticket, see it belongs to a different train, and it will show the status of that train right with it, so they know it's late and you are fine on their train.

      – simbabque
      15 hours ago








    4




    4





    "to someone without a reservation I would suggest you make the removal of the "zugbindung" a condition of volunteering to leave". Can you explain what a zugbindung is? Is that what binds the ticket to a specific train, and by having the conductor write something on the back of the ticket, it allows the passenger to use the ticket on a later train?

    – RToyo
    17 hours ago





    "to someone without a reservation I would suggest you make the removal of the "zugbindung" a condition of volunteering to leave". Can you explain what a zugbindung is? Is that what binds the ticket to a specific train, and by having the conductor write something on the back of the ticket, it allows the passenger to use the ticket on a later train?

    – RToyo
    17 hours ago




    3




    3





    yes, those "sparpreis tickets" got written which train(s) they are booked upon. Conductor can note on the ticket that the train was overfilled so they conductor of following train knows that something was up. (iirc it works similar incase of the "long delay" case

    – masterX244
    16 hours ago







    yes, those "sparpreis tickets" got written which train(s) they are booked upon. Conductor can note on the ticket that the train was overfilled so they conductor of following train knows that something was up. (iirc it works similar incase of the "long delay" case

    – masterX244
    16 hours ago






    1




    1





    @masterX244 for the long delay, it just happens automatically. You don't need to get it written down, especially since you now often have digital tickets. The conductor will scan your ticket, see it belongs to a different train, and it will show the status of that train right with it, so they know it's late and you are fine on their train.

    – simbabque
    15 hours ago





    @masterX244 for the long delay, it just happens automatically. You don't need to get it written down, especially since you now often have digital tickets. The conductor will scan your ticket, see it belongs to a different train, and it will show the status of that train right with it, so they know it's late and you are fine on their train.

    – simbabque
    15 hours ago













    1














    In general, this is driven by the practicalities of rail travel.



    First let's exclude cases where the passenger has missed the train.



    When the carrier imposes a restriction that the transport will only work on a certain run (like nearly all airline tickets), and the carrier refuses to provide transport on that run... then the carrier is obliged to provide reasonable alternative transporation.



    Airlines are obviously good at this, because they are also formal. They formally reticket you (because load management is critical, no standees in air). And you need a document so you can exit and re-enter security.



    With railway, well, they are also pretty good at this, but they tend to do it much more informally.



    At minimum, they may simply tell you to use that ticket on the next available train. What happens then? Most likely the conductor has already dealt with 10 other parties with the exact same story, so that proves it's true. Or if you're the first, it's possible you are lying and were late due to your own fault, but the conductor knows company policy is to let you ride the next train with available (about-to-be-wasted) space, and here you are. It's a distinction without a difference, and certainly not worth making a huge scene.



    Also, this is not his first rodeo: he knows the 1:00 train often overbooks so your story is plausible to him. He may even be aware of an equipment problem (car removed from the train; car present but with inoperative A/C) that caused the overbook.





    * For Amtrak/Via long-haul, this tends to be a huge production because of the need to book hotel if taking next train, or airline tickets if your travel is time-sensitive or if your multi-day train can be overtaken. Fortunately this mainly happens at hubs: NYP, WAS, CHI, LAX, Toronto which have enough staff to handle a mob.






    share|improve this answer




























      1














      In general, this is driven by the practicalities of rail travel.



      First let's exclude cases where the passenger has missed the train.



      When the carrier imposes a restriction that the transport will only work on a certain run (like nearly all airline tickets), and the carrier refuses to provide transport on that run... then the carrier is obliged to provide reasonable alternative transporation.



      Airlines are obviously good at this, because they are also formal. They formally reticket you (because load management is critical, no standees in air). And you need a document so you can exit and re-enter security.



      With railway, well, they are also pretty good at this, but they tend to do it much more informally.



      At minimum, they may simply tell you to use that ticket on the next available train. What happens then? Most likely the conductor has already dealt with 10 other parties with the exact same story, so that proves it's true. Or if you're the first, it's possible you are lying and were late due to your own fault, but the conductor knows company policy is to let you ride the next train with available (about-to-be-wasted) space, and here you are. It's a distinction without a difference, and certainly not worth making a huge scene.



      Also, this is not his first rodeo: he knows the 1:00 train often overbooks so your story is plausible to him. He may even be aware of an equipment problem (car removed from the train; car present but with inoperative A/C) that caused the overbook.





      * For Amtrak/Via long-haul, this tends to be a huge production because of the need to book hotel if taking next train, or airline tickets if your travel is time-sensitive or if your multi-day train can be overtaken. Fortunately this mainly happens at hubs: NYP, WAS, CHI, LAX, Toronto which have enough staff to handle a mob.






      share|improve this answer


























        1












        1








        1







        In general, this is driven by the practicalities of rail travel.



        First let's exclude cases where the passenger has missed the train.



        When the carrier imposes a restriction that the transport will only work on a certain run (like nearly all airline tickets), and the carrier refuses to provide transport on that run... then the carrier is obliged to provide reasonable alternative transporation.



        Airlines are obviously good at this, because they are also formal. They formally reticket you (because load management is critical, no standees in air). And you need a document so you can exit and re-enter security.



        With railway, well, they are also pretty good at this, but they tend to do it much more informally.



        At minimum, they may simply tell you to use that ticket on the next available train. What happens then? Most likely the conductor has already dealt with 10 other parties with the exact same story, so that proves it's true. Or if you're the first, it's possible you are lying and were late due to your own fault, but the conductor knows company policy is to let you ride the next train with available (about-to-be-wasted) space, and here you are. It's a distinction without a difference, and certainly not worth making a huge scene.



        Also, this is not his first rodeo: he knows the 1:00 train often overbooks so your story is plausible to him. He may even be aware of an equipment problem (car removed from the train; car present but with inoperative A/C) that caused the overbook.





        * For Amtrak/Via long-haul, this tends to be a huge production because of the need to book hotel if taking next train, or airline tickets if your travel is time-sensitive or if your multi-day train can be overtaken. Fortunately this mainly happens at hubs: NYP, WAS, CHI, LAX, Toronto which have enough staff to handle a mob.






        share|improve this answer













        In general, this is driven by the practicalities of rail travel.



        First let's exclude cases where the passenger has missed the train.



        When the carrier imposes a restriction that the transport will only work on a certain run (like nearly all airline tickets), and the carrier refuses to provide transport on that run... then the carrier is obliged to provide reasonable alternative transporation.



        Airlines are obviously good at this, because they are also formal. They formally reticket you (because load management is critical, no standees in air). And you need a document so you can exit and re-enter security.



        With railway, well, they are also pretty good at this, but they tend to do it much more informally.



        At minimum, they may simply tell you to use that ticket on the next available train. What happens then? Most likely the conductor has already dealt with 10 other parties with the exact same story, so that proves it's true. Or if you're the first, it's possible you are lying and were late due to your own fault, but the conductor knows company policy is to let you ride the next train with available (about-to-be-wasted) space, and here you are. It's a distinction without a difference, and certainly not worth making a huge scene.



        Also, this is not his first rodeo: he knows the 1:00 train often overbooks so your story is plausible to him. He may even be aware of an equipment problem (car removed from the train; car present but with inoperative A/C) that caused the overbook.





        * For Amtrak/Via long-haul, this tends to be a huge production because of the need to book hotel if taking next train, or airline tickets if your travel is time-sensitive or if your multi-day train can be overtaken. Fortunately this mainly happens at hubs: NYP, WAS, CHI, LAX, Toronto which have enough staff to handle a mob.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered 8 hours ago









        HarperHarper

        12.6k32361




        12.6k32361






























            draft saved

            draft discarded




















































            Thanks for contributing an answer to Travel Stack Exchange!


            • Please be sure to answer the question. Provide details and share your research!

            But avoid



            • Asking for help, clarification, or responding to other answers.

            • Making statements based on opinion; back them up with references or personal experience.


            To learn more, see our tips on writing great answers.




            draft saved


            draft discarded














            StackExchange.ready(
            function () {
            StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2ftravel.stackexchange.com%2fquestions%2f135296%2fdenied-boarding-due-to-overcrowding-sparpreis-ticket-what-are-my-rights%23new-answer', 'question_page');
            }
            );

            Post as a guest















            Required, but never shown





















































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown

































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown







            Popular posts from this blog

            El tren de la libertad Índice Antecedentes "Porque yo decido" Desarrollo de la...

            Castillo d'Acher Características Menú de navegación

            Puerta de Hutt Referencias Enlaces externos Menú de navegación15°58′00″S 5°42′00″O /...